账号删除
用户可以在应用内直接删除 CaptureSlate 账号,也可以通过本页面提交外部删除请求。
更新日期:2026 年 8 月 27 日
在应用内删除
- 登录 CaptureSlate。
- 打开“设置 → 账号与订阅”。
- 选择“删除账号”,阅读提示后确认。
- 如果系统要求近期登录,请退出后重新登录,再次执行删除。
请先处理订阅:删除 CaptureSlate 账号不会自动取消 App Store 或 Google Play 订阅。请先在对应商店账号的订阅设置中取消。
从网页发起删除请求
无法登录应用时,请使用注册邮箱发送邮件至 admin@xlangtech.com,主题写“CaptureSlate 账号删除请求”,并提供注册邮箱。我们可能要求完成合理的身份验证,且不会索要密码。
删除的数据
完成验证后,我们会删除 Firebase Authentication 中的 CaptureSlate 账号,以及由北京喜浪科技有限公司控制且可关联到该账号的数据。通常在 30 天内完成。
本地地址、标签和照片保留在用户设备上,可在应用中逐项删除或通过卸载应用清除。依法或为会计、安全、防欺诈所必需的交易记录可能在必要期限内隔离保留,之后删除或匿名化。Apple、Google 或 RevenueCat 独立控制的数据按其政策和法律义务处理。
Account Deletion
You can delete a CaptureSlate account directly in the app or submit an external deletion request from this page.
Updated: August 27, 2026
Delete in the app
- Sign in to CaptureSlate.
- Open Settings → Account & Subscription.
- Select Delete Account, read the notice, and confirm.
- If a recent sign-in is required, sign out, sign in again, and retry.
Manage your subscription first: deleting a CaptureSlate account does not automatically cancel an App Store or Google Play subscription. Cancel it first in the relevant store account subscription settings.
Request deletion from the web
If you cannot sign in, email admin@xlangtech.com from your registered address with the subject “CaptureSlate account deletion request” and include the registered email. We may require reasonable identity verification and will never ask for your password.
Data that is deleted
After verification, we delete the CaptureSlate account in Firebase Authentication and data controlled by Beijing Xilang Technology Co., Ltd. that can be associated with it, normally within 30 days.
Local addresses, tags, and photos remain on your device and can be deleted individually in the app or cleared by uninstalling it. Transaction records required for accounting, security, fraud prevention, or law may be isolated for the necessary period and then deleted or anonymized. Data independently controlled by Apple, Google, or RevenueCat is handled under their policies and legal duties.